Resolved -
This incident has been resolved, in some cases services are still catching up but the initial latency on receiving emails has cleared.
Sep 3, 18:08 EDT
Update -
Emails to Factor customers are caught up and our vendor is continuing to process through the incoming emails to Broker customers.
Sep 3, 16:55 EDT
Update -
Emails are arriving successfully, however we are experiencing approximately an hour delay.
Sep 3, 16:18 EDT
Investigating -
We are experiencing slowness with our email import service and we are actively investigating.
Sep 3, 15:47 EDT