All Systems Operational

Email Imports Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
Invoice exports Operational
90 days ago
100.0 % uptime
Today
Data Import Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - This incident has been resolved.
Sep 12, 15:41 EDT
Investigating - We are experiencing slowness with our email import service, incoming emails may be delayed.
Sep 12, 15:24 EDT
Resolved - System is back to operational status; we will continue to monitor for any residual impacts.
Sep 12, 09:59 EDT
Monitoring - A fix has been implemented and you should see a return to expected performance.
Sep 12, 09:44 EDT
Investigating - Audit is currently experiencing an issue where loads with cleared Exceptions are unable to be Approved, we are investigating.
Sep 12, 09:14 EDT
Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 16:22 EDT
Investigating - We are experiencing slowness with our email import service, incoming emails may be delayed.
Sep 11, 14:58 EDT
Sep 10, 2025
Resolved - This incident has been resolved.
Sep 10, 17:32 EDT
Investigating - We are experiencing slowness with our email import service, incoming emails may be delayed.
Sep 10, 15:18 EDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 16:39 EDT
Investigating - We are experiencing slowness with our email import service, incoming emails may be delayed.
Sep 5, 14:59 EDT
Sep 4, 2025
Resolved - This incident has been resolved.
Sep 4, 16:30 EDT
Investigating - We are experiencing slowness with our email import service, incoming emails may be delayed.
Sep 4, 15:24 EDT
Sep 3, 2025
Resolved - This incident has been resolved, in some cases services are still catching up but the initial latency on receiving emails has cleared.
Sep 3, 18:08 EDT
Update - Emails to Factor customers are caught up and our vendor is continuing to process through the incoming emails to Broker customers.
Sep 3, 16:55 EDT
Update - Emails are arriving successfully, however we are experiencing approximately an hour delay.
Sep 3, 16:18 EDT
Investigating - We are experiencing slowness with our email import service and we are actively investigating.
Sep 3, 15:47 EDT
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.