Resolved -
This incident has been resolved.
Oct 2, 12:46 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 2, 12:46 EDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 2, 12:46 EDT
Investigating -
The team is currently engaged in investigating an issue with specific factor accounts not able to load certain document submissions.
Oct 2, 12:24 EDT