Identified - We are investigating an issue affecting certain customer data fields which may impact payee factor data. The source has been identified, and corrective actions are underway. We will provide updates as more information becomes available.
Jul 08, 2026 - 14:28 EDT
Investigating - We are aware of a series of ongoing issues with Turvo impacting several brokers and have been in direct correspondence with them on trying to resolve and remediate these issues. With that said, we want to ensure that the impact of these tickets is being seen both on the TriumphPay side as well as Turvo so that each of these can be reviewed within the respective system. While we have not seen anything directly tied to a root cause on the Triumph side, we are diligently reviewing the examples as they come in and trying to interface with Turvo as much as possible. We want to ensure that Turvo has the same opportunity so we ask that you please also create ticket with Turvo detailing the issues you are seeing in the hopes that we can jointly come to remediation of this problem.
Jul 08, 2026 - 13:24 EDT
Email Imports
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Invoice exports
Operational
90 days ago
100.0
% uptime
Today
Data Import
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 2, 10:17 EDT
Monitoring -
We have received an update from TAI in an effort to broadly communicate resolution for the issues beginning on June 23rd we are sharing the details of this update. ---------------------- We wanted to update you on the overall status of a recent behavior change preventing shipment information from transferring from Tai to the Triumph Pay Audit portal. Our development team has finished all items relevant to address and fix this issue. Behavior to send shipment information over to TriumphPay Audit has been fully restored. Users can trigger shipment updates by moving shipments to the In Transit or Delivered status as desired. This will send shipment information over to the TriumphPay Audit portal for processing on their portal, as was the normal process prior. Our bulk operations section within the shipment search or company loadboard pages makes this process easier by allowing comma-separated lists in the Shipment ID field to select specific shipments to update in bulk at once. Simply add your comma-separated list > Click Search > Select All Shipments > Select the “Update Status” button, and toggle the desired status. Shipments affected were those that were modified after 7pm PT on June 23rd up until 7pm PT on June 30th. Any shipments currently In Transit should see updates flow over to TriumphPay Audit as further updates are made or the shipment is set to the Delivered status. If you need assistance or have questions with this process, please let us know. ---------------------
Jul 1, 09:46 EDT