The incident for both blank reports and images failing to download have been resolved. If you are still experiencing missing documents from 1/21-1/22. Please contact Triumph Support.
Posted Jan 22, 2026 - 11:43 EST
Update
The issue with documents not pulling correctly and causing 404 errors is resolved. Impacted clients will need to repull data from 8 PM CST 1/21 to 9:40 AM CST 1/22.
We are still working on the issue reported on blank report pages.
Posted Jan 22, 2026 - 11:18 EST
Identified
We have identified an issue that caused some disruption from the update last night, specifically around returning documents. We are working on the issue and back-filling data.
We are also working through the issue of documents showing as blank pages after maintenance and we are working through both of these issues.
Posted Jan 22, 2026 - 10:38 EST
Investigating
Triumph Audit has received reports that some document images are failing to download successfully, we are investigating.