TriumphAudit: Unknown Document Typing and Extractions

Incident Report for TriumphPay

Resolved

We are aware that some document typing and extractions were not performing correctly within TriumphAudit, this was due to a settings change which has been reverted and you should see a return to expected performance as of 9:45 AM CST.

For any documents which were typed as Unknown, these will need to be manually updated; however, any new documents which are received should have the correct typing in place. If you are finding that is not the case, please submit a ticket through normal channels.
Posted Nov 06, 2025 - 11:01 EST

Investigating

We are aware that some document typing and extractions were not performing correctly within TriumphAudit, this was due to a settings change which has been reverted and you should see a return to expected performance as of 9:45 AM CST.

For any documents which were typed as Unknown, these will need to be manually updated; however, any new documents which are received should have the correct typing in place. If you are finding that is not the case, please submit a ticket through normal channels.
Posted Nov 06, 2025 - 11:00 EST
This incident affected: Email Imports.