Turvo integration disruptions

Incident Report for TriumphPay

Investigating

We are aware of a series of ongoing issues with Turvo impacting several brokers and have been in direct correspondence with them on trying to resolve and remediate these issues. With that said, we want to ensure that the impact of these tickets is being seen both on the TriumphPay side as well as Turvo so that each of these can be reviewed within the respective system. While we have not seen anything directly tied to a root cause on the Triumph side, we are diligently reviewing the examples as they come in and trying to interface with Turvo as much as possible. We want to ensure that Turvo has the same opportunity so we ask that you please also create ticket with Turvo detailing the issues you are seeing in the hopes that we can jointly come to remediation of this problem.

Posted Jul 08, 2026 - 13:24 EDT

This incident affects: Data Import.