MercuryGate customers experiencing delayed file transmissions

Incident Report for TriumphPay

Resolved

This incident has been resolved.
Posted Feb 12, 2021 - 09:10 EST

Update

We were informed late 2/11 by MercuryGate that this issue has been resolved.
Posted Feb 12, 2021 - 09:10 EST

Identified

Customers using MercuryGate software are currently experiencing issues sending and receiving files in HubTran. We are aware of the issue and are discussing a resolution with MercuryGate currently.
Posted Feb 10, 2021 - 11:49 EST
This incident affected: Email Imports and Invoice exports.
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