Exception message outage

Incident Report for TriumphPay

Resolved

This incident has been resolved. Any users that are still unable send exception message should be advised to refresh their browser to load our latest updates. Apologies for the inconvenience.

Posted Feb 09, 2023 - 10:19 EST

Identified

The interface for sending exception messages is not functioning properly for all accounts. We have identified the cause and will update as soon as we have the solution deployed.

Posted Feb 08, 2023 - 23:33 EST

This incident affected: Website.