Saturday outage

Incident Report for TriumphPay

Resolved

This incident has been resolved.

Posted Aug 22, 2021 - 12:04 EDT

Monitoring

We have failed over to our secondary database. The system should be fully operational. We will continue to monitor. Emails sent to HubTran in the past 30 minutes will start to appear shortly.

Posted Aug 21, 2021 - 13:39 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 21, 2021 - 13:35 EDT

Identified

We encountered a failure to our primary database and are failing over. The application should be back shortly.

Posted Aug 21, 2021 - 13:35 EDT

Investigating

We are currently investigating this issue.

Posted Aug 21, 2021 - 13:22 EDT

This incident affected: Email Imports, Website, and Invoice exports.